Privacy Policy – NJ InfoTech Pros

---

NJ InfoTech Pros, a trade name of CytekPros LLC (“NJ InfoTech Pros,” “we,” “us,” or “our”), provides IT consulting, managed services, cybersecurity, and technical support to businesses.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services (“Services”).

By using our Services, you agree to the practices described in this Policy.

We may collect:

• Name, email, phone number, and business contact details 
• Company and service-related information 
• Information submitted through contact forms, intake forms, or consultations 
• Communications, support requests, and attachments 

For clients, we may also collect:

• Technical environment details (devices, systems, infrastructure) 
• Access credentials (provided securely and only as needed for service delivery)

We may collect:

• IP address and browser type 
• Device and operating system information 
• Website usage data (pages visited, time on site) 

We use cookies and similar technologies to:

• Improve website functionality 
• Analyze traffic and usage 
• Enhance user experience 

(See Cookie Policy for more details)

We use collected information to:

• Deliver and manage IT services 
• Provide support and respond to inquiries 
• Improve service performance and security 
• Communicate updates and service-related notices 
• Meet legal, regulatory, and compliance obligations 

We do not sell personal information.

We specialize in designing and developing  

We may share information with:

Trusted third parties who assist in delivering services (e.g., cloud providers, support tools, payment processors).

Affiliates, contractors, or partners as needed to deliver services.

When required by law, regulation, or legal process.

In connection with a merger, acquisition, or sale of assets.

NJ InfoTech Pros implements administrative, technical, and physical safeguards to protect information.

We align with industry best practices and frameworks, including:

• HIPAA (where applicable) 
• SOC 2 principles 
• NIST-based security practices 

However, no system can be guaranteed 100% secure.

As an IT service provider, we may process data on behalf of clients.

• Clients retain ownership of their data 
• We access systems only as authorized 
• We follow confidentiality and security obligations defined in client agreements 

(See MSA, SLA, and related agreements for full terms)

We retain information only as long as necessary to:

• Provide services 
• Meet legal and contractual obligations 
• Resolve disputes and enforce agreements

Depending on applicable laws, you may request:

• Access to your data 
• Correction of inaccurate data 
• Deletion of your data (where applicable) 

Requests can be made via the contact information below.Resolve disputes and enforce agreementtions

Our website or services may link to third-party platforms.

We are not responsible for their privacy practices and encourage reviewing their policies.

Our Services are intended for business use and are not directed to individuals under 13. 

All data is processed in the United States.
By using our Services, you consent to this transfer. 

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.